VSM Workshop – Customised for Your Busin

Service Description

Transform the way your business creates value with our customised Value Stream Mapping (VSM) Workshop, designed specifically for service, finance, logistics, healthcare, and knowledge-based operations — not just manufacturing. In this session, you’ll identify hidden process inefficiencies, analyse customer value points, and design a future-state value stream aligned with your strategic goals. Guided by a Lean Six Sigma Master Black Belt-LSSMBB, you’ll use DMAIC thinking and Lean-Agile visual flow to: ✅ Map your current end-to-end value flow (process, time, information) ✅ Identify waste, bottlenecks, and customer-value touchpoints ✅ Co-create a future-state design that improves flow & efficiency ✅ Define measurable KPIs and improvement roadmap (action plan) Perfect for leadership teams, improvement champions, or business owners ready to align operations with outcomes. Duration: 4-6 hours (onsite or online) Outcome: A tailored “Current vs Future” VSM map and an actionable improvement roadmap aligned to your mission and KPIs.